FAQs








Scroll down to read about everything you need to know, before your visit to CopenHill!


OPENING HOURS AND DATES

We are still waiting for the busy contractors to announce an opening date. We hope to be able to officially open CopenHill around May, with the possibility to have many more test-runs in april. Follow this link, which will keep you updated with the latest news:
https://www.copenhill.dk/news/nyt-abningsinfo

Opening hours are not yet ready, but the intention is to open the hill from 10am till 8/10pm, so both early birds and night owls will have the opportunity to come and ski.


PRICES AND SEASON PASS

Where will I find more information about the prices?

-You can find the prices for skiing, and the different types of lift/season passes here: https://www.copenhill.dk/ski365/booking/giftcards
-The price for ski-rental will be between approximately 150-250 DKK per person, but are not yet fully determined.
-The prices for ski school will soon be available!

What are the benefits of the various types of membership?

We operate with 4 different types of solutions;

Season pass, season pass – week days, Benefit-program and Drop-In. You can read more about the different prices here: https://www.copenhill.dk/ski365/booking/giftcards

Can we get kids-/senior/student discount?

Children under the age of 10 get a discount – you can find our prices here: https://www.copenhill.dk/ski365/booking/giftcards
On a regular basis, we will have events with advantageous prices for seniors and students.

RACE & FREESTYLE

Is it possible to do gate-training?

Yes, there is a gate-run on the steep part of the ski slope - here you can measure your time and compete with / against your friends.

Is there a Freestyle park?

Yes, we are happy to see how much the freestylers love the opportunity to hang out and practice our mixed obstacles - there is something for everyone, from the flat box to the rainbow rail. We are also in the process of creating a workshop area where dedicated enthusiasts can make / design their next obstacle.

EQUIPMENT

Is there a rental shop at CopenHill?

Yes, at the back of our ski center, Steep & Deep are ready to help you. Here you can rent everything you need to go skiing.
If you need to rent skis/snowboard and boots, we recommend you to get here 30 mins before your ski pass/time starts, so you can get your equipment. You must return your rental equipment no later than 30 mins after you have finished skiing.

Is it possible to buy equipment at CopenHill?

Yes, if you would like to have your own equipment, the Salomon Brand Store CopenHill are ready with everything your heart desires, and everything you need to get the best experience ever.

Is it possible to use my own equipment?

Yes, you are very welcome to use your own equipment, as long as it is properly maintained. The first time you bring your own equipment, you just have to check it by the rental shop to make sure it meets our standards. If your skis/snowboard have dull edges, are too worn down, or in other ways need a service, the rental shop will offer you free rental skis while your own are being serviced. Find out more in the rental shop.

Is there a storage space for my own equipment?

In the future, you will be able to store your ski equipment at CopenHill. We are currently working on a solution.

Does the base wear the skis or snowboards down?

Ski: No, the base does not wear down your skis more than snow. When you get to the top of the lift, there is a matt covered with a special type of silicone that makes your skis slide easy on the base, which is also covered in the same type of silicone.
Snowboards: It is very important to be sure that the entire surface of your board gets covered in silicone, otherwise the base can sometimes make marks and cuts on your board where you put the weight.
We are currently making a list of the different board types/brands, that may have difficulties dealing with the heat from the friction that the carving producess.

Is it mandatory for everyone to wear a helmet?

It is mandatory for anyone under the age of 18 to wear a helmet on the ski hill, but we strongly recommend that everybody takes their safety repercussions and wears one when skiing/boarding.

CLOTHING AND WEATHER CONDITIONS

Will it be possible to ski all year round?

Yes it will be. No matter the weather conditions. If it rains the base will become a little more slippery, but it will also make it more fun to ski on. If it snows – just perfect, then we can welcome you to a few hours of "real" ski holiday.

What type of clothing should I wear?

There are no specific demand on what clothes to wear, but we recommend wearing clothes that covers your legs and arms, plus gloves, to minimize damages if you should fall. Be aware that the silicone on the base is somewhat sticky, and can stick to the clothes if you, for example, carry the skis over your shoulder.

Does it ruin my clothes if I fall?

Depending on how wildly you ski, the clothes may get marks or get worn. The silicone layer on the base can also leave marks on the clothes. See our FAQ video on the subject.


CHILDREN

Is there a specific area for children to ski?

We love children! And therefore, we have done our very best to offer them the best possible experience at CopenHill. We are working on a children's area at the foot of the hill, and we will also hold many children's events throughout the year. Also keep an eye on our website, where we will soon tell you more about our upcoming super cool kids club MINI365, which will offer the kids a lot of benefits and fun events!

Will it be possible for children to ski without their parents?

Children are welcome to ski alone on the hill, and parents can use our hiking trail or the stairs at the side of the hill to follow the kids from the sidelines. Enjoy the view and sight of the skiers from our beautiful benches, set up on the side of the ski slope.

How early can children start skiing?

In reality, there are no rules for how early children can start skiing at CopenHill, but we recommend that they are at least 3, to ensure that the children get a good experience and get off to a good start. We have a fantastic ski school (Snowminds) who loves to help the children get started!


GROUPS & EVENTS

I would like to book ski-time for a group - how do I do it?

If you want to book skiing for groups, you do so via our online booking site. Follow the CopenHill social media or sign up for the SKI365 newsletter to be among the first to get info.
If you want to order meals, book tables or other activities in connection with your ski-booking, you can contact us at events@copenhill.dk.

I would like to host an event at CopenHill - who should I contact?

If you have a great idea for a special event you would like to host, contact us at events@copenhill.dk. Or contact sales@copenhill.dk for an offer for a specific setup.

We would like to throw a bachelor party / birthday / wedding / other at CopenHill - who should we contact?

If your event is exclusively about skiing, you must book places via our online booking site, which will soon be up and running.
If you want to book another type of event or special activity at CopenHill, please contact us at events@copenhill.dk or sales@copenhill.dk for an offer.


IN GENERAL

Can I use my sled on the hill?

For safety reasons, it is not allowed to toboggan on the ski slope while people are skiing. Instead, we keep separate sledge events several times a year - keep an eye on our website for more info.

Is there a place for me to change into my ski clothes and take a bath afterwards?

You can change clothes in the toilets or dressing room at the ski center, but we do not offer any shower facilities.

Can I store my clothes during skiing?

At your own risk, you can hang your clothes or bag in the toilet hall in the ski center. There are currently no lockers or storage facilities.

Where can I park my car?

We have 350 free parking spaces by the ski center.

How long before my pre-booked ski time should I be there?

It is entirely up to you, but we recommend that you arrive some time in advance and no later than 30 minutes before your ski time starts, so you are ready to take the ski lift when your preebooked time begins. Remember to include time to rent / buy equipment, and possibly pick up your ski pass at the ski center.


We look forward greeting you all, at yours and the Danes new ski hill!